James Kenward is currently the Director of IT Operations at Study Group, where they lead a team in managing IT infrastructure and support for users across the UK and Europe. With a background that includes roles such as Head of IT Operations, IT Service Desk Team Leader, and IT Technician at various organizations, James has developed a strong skill set in customer-focused technical service, troubleshooting, and team leadership. They hold certifications in ITIL and MCITP and possess extensive experience with Microsoft operating systems and Active Directory. James continues to pursue professional growth in IT, utilizing their competencies to enhance service delivery and operational efficiency.
This person is not in the org chart
This person is not in any teams
This person is not in any offices