Stylo categorizes customer messages based on urgency or the type of assistance required. Its software interprets customer messages using AI and advanced algorithms. The platform reads messages and categorizes them using sentiment scores based on urgency, frustration, and other factors. Message classification is typically done by humans, butStylo's software can accurately rank customer messages and detect the level of response required on its own.Austin Emser and Josh Horowitz co-founded the company in 2019.

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Stylo

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