Nora Romero is a highly successful Customer Service Executive and Retail Manager with a Master's degree in Business Communications and a Bachelor's degree in Hospitality Management. With over 15 years of multinational experience in the luxury sector, they have held significant roles in prestigious companies such as St. Regis Hotel, Gucci, and Mastercard, specializing in customer service, retail management, and market strategy. Currently, they serve as the Country Manager at Joyería Suárez, where they lead operations and drive business growth in the high jewelry segment. Nora’s expertise includes CRM management, staff training, and strategic planning, underscoring their commitment to exceptional customer experiences and operational excellence.
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