Ed Miller is a customer service-focused relationship manager, project leader, marketer, and trainer with over 15 years of experience across multiple industries. Currently, Ed serves as a Senior Customer Success Manager-Enterprise at Submittable, where they own post-sale relationships with Enterprise clients and develop strategic account plans. Previously, Ed's role as Program Manager at Fairmount Park Conservancy resulted in a 40% increase in visitation and doubled ticket revenue through innovative marketing strategies and partnerships. Ed also held multiple positions at WizeHive, culminating in a Program Director role where they enhanced client engagement and onboarding processes. Ed is pursuing a BS in Business from Bloomsburg University of Pennsylvania and an MBA from Capital College, Pennsylvania State University.
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