Chaela Wilson has a diverse professional background with over a decade of experience in various roles across multiple industries. Chaela served as Allocation Manager at West Federal Retail, where responsibilities included managing a warehouse team and driving revenue growth across multiple retail locations. Following a stint as a Sales Planner with the United States Marine Corps, Chaela transitioned to WSR Solutions as a Customer Service Representative, enhancing customer satisfaction and service delivery through innovative tools and streamlined workflows. Chaela also held the title of Customer Support Specialist, focusing on lead conversion and customer onboarding. Prior experience includes a Business Manager role at The Estée Lauder Companies Inc., mentoring teams and optimizing supply chain operations, as well as positions with Subsplash, Front & Center Marketing, and Regal Wine Company. Chaela holds a Bachelor of Fine Arts from Howard University and has completed additional training through Trailhead by Salesforce.
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