Jovan A. has extensive experience in product management and support, currently serving as an Associate Scrum Master and Product Support Specialist II at Subsplash since September 2018. In this role, Jovan has facilitated Scrum ceremonies, led process improvements, and coached team members on Agile practices. Previously, Jovan was an Associate Product Manager, leading two Fintech/Giving product teams and delivering significant revenue recovery through system improvements. Prior to Subsplash, Jovan worked at ARMADA CORP as an Assistant Bookkeeper, managing accounts payable and receivable. Jovan holds a degree in English, Professional, Technical, Business, and Scientific Writing from Washington State University, along with an Associate of Arts from Wenatchee Valley College.
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