Matthew Alexander

Platform Support Specialist II

Matthew Alexander is a skilled professional with a background in customer support and volunteer work, currently serving as a Platform Support Specialist II at Subsplash since April 2022, following a promotion from Platform Support Specialist. Previous experience includes positions such as Mattress Guru at Urban Mattress and Customer Service Specialist at Waitr, where Matthew utilized Zendesk and in-house software to address customer inquiries and resolve issues. Matthew's diverse experience also includes working as a subcontractor for East Aluminum, installing awnings and screened porches, and serving as an International Volunteer with Adventures In Missions, where responsibilities encompassed teaching, event planning, and budget management across 11 countries. Earlier career involvement includes a cashier role at Hobby Lobby. Matthew holds a Bachelor of Engineering in Electrical and Electronics Engineering from McNeese State University.

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