BUSHRA MUNIR is an experienced Head of Customer Care with over 18 years in customer relationship management. Currently working at Substipharm, they have previously held significant roles at Diversey, Biotone France, Olympus Medical Systems EMEA, and Innovation Group, where they managed teams, implemented CRM solutions, and optimized customer service processes. BUSHRA has a proven track record in overseeing client relations, reporting on KPIs, and leading cross-functional teams to enhance customer satisfaction and operational efficiency. They completed their education at Lycée Jean Baptiste Corot.
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