Brian Phelps is an experienced professional in the franchise operations sector, currently serving as the Manager of Franchise Performance at Subway since November 2022. Prior roles include Multi Unit Manager at Denard Enterprises and Dunkin Donuts, as well as a Field Service Consultant at McDonald's, where responsibilities included consulting for nine Owner/Operators across 38 locations. Brian's background also includes significant experience as a Franchise Business Consultant at FOCUS Brands, where responsibilities included driving regional operations initiatives and acting as a liaison between the company and franchisees. Earlier in the career, roles such as Guest Services Manager and Office Services Coordinator at FOCUS Brands contributed to a well-rounded expertise in customer service and operational support. Brian Phelps studied at Gadsden State Community College in 2007.
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