Mamdouh Atef is a Technical Support Manager at Sumerge, leveraging over six years of experience in technical staff management and support operations. Previously serving as TechOps & Support Lead at Sumerge, they focused on effective support solutions to enhance the user experience. Mamdouh began their career as a Software Engineer in Technical Support at Gargour Technologies and later worked at Fujitsu as an Application Support Team Lead and Product Specialist, where they provided comprehensive support for Citrix and VMware products. Mamdouh earned a Bachelor of Engineering in Computer Engineering from Cairo University.
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