William Brooks is a skilled IT professional with extensive experience in technical support roles across various organizations. Currently serving as a Contingent Worker at Sumeru Inc since August 2022, previous positions include Fulfillment Center IT Support at Mondo and a Skype For Business Analyst at Acclaim Systems, where responsibilities involved troubleshooting for Skype and Teams connections. William has also worked as an Agent 1 at Acclaim Systems, handling incident tickets for Verizon's Service Desk, and as a Service Desk Analyst at TE Connectivity, providing remote support for diverse technical issues. Additionally, William's career began as a Help Desk Technician at Metro Bank. William holds a Bachelor's degree in Commercial Art from Millersville University of Pennsylvania.
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