Gilbert Rico

Gilbert Rico is an experienced information technology professional currently serving as the Information Technology Lead Help Desk Technician at Summit Midstream Partners, LP since September 2022. In addition to this role, Gilbert owns Houston Bag Works, LLC, and works as a part-time contractor for Houston's Courier, where responsibilities as a Systems Administrator include upgrading infrastructure to enhance competitiveness. Previous positions encompass roles such as Remote Services Support Specialist at Alfa Laval, providing comprehensive tech support across multiple offices, and Systems Administrator for organizations including U.S. Legal Support, Inc. and Bebo. Gilbert's early career included technical support roles for Comcast Cable and Apple, where exceptional customer service and technical expertise were essential. Education was pursued at Austin Community College.