Khalil Ibrahim

Khalil Ibrahim is an IT Specialist at Sumo Logic, where responsibilities include IT Endpoint Administration and IT Support, demonstrating a strong background in troubleshooting, security assessments, and customer service with a high satisfaction score. Previously, Khalil worked as a Techforce Analyst at Salesforce, effectively managing hardware and software issues for a global workforce, and conducted security risk assessments to enhance system safety. Experience also includes roles in logistics and customer service, such as Delivery Driver at Delivery Guys LLC and Office Associate at NEL Trucks, showcasing a consistent commitment to detail and customer satisfaction. Khalil holds a High School Diploma in Information Technology from Year Up United, with an additional diploma from Gateway High School.