Ana Paula Lima is an experienced professional in the fields of risk and fraud management, currently serving as Agent III at SumUp since November 2019, with a history of progressive positions within the company. Prior experience includes roles at Atento Brasil as a telemarketing attendant, where responsibilities involved customer interaction and sales, and a position at Libbero Central de Atendimento, focusing on BackOffice operations and quality monitoring. Ana Paula's career began with an internship at OnLine Informática LTDA-ME, handling administrative tasks and document management. Ana Paula is pursuing an MBA in Database Administration at Faculdade VINCIT and holds a Bachelor's degree in Architecture and Urbanism from Anhanguera Educacional.
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