Bianca Galvão is a Supervisora de Prevenção à Fraudes e Chargeback at SumUp, where they focus on financial security and operational efficiency. With a background in fraud prevention and chargeback management, Bianca leads teams to ensure secure transactions and optimize processes. Previously, they served in various roles at Concentrix and SumUp, including Customer Experience Agent and Risk & Fraud Team Lead. Bianca holds a degree in Produção Multímidia from Faculdades Metropolitanas Unidas.
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