Carolina Monteforte is a Data & Insights Analyst at SumUp since November 2021, focusing on data analysis, governance of business metrics, and the creation of actionable insights and dashboards using Tableau, dbt, and SQL. Previously, Carolina served as a Senior Team Lead at SumUp, managing team performance and tracking KPIs across multiple platforms, as well as supporting personal and career development. Prior experience includes roles at Conduent as a Customer Care Supervisor and at Xerox as a Workforce Management Analyst, where responsibilities included KPI tracking and reporting in call center operations. Carolina holds a degree from Universidade Presbiteriana Mackenzie and completed a course at Tera in 2022.
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