Genni Natello

Genni Natello is a customer support professional with extensive experience in customer service and performance coaching. Currently serving as a Customer Support Agent at SumUp since November 2023, Genni previously worked at CPM International Contact Centre from September 2021 to November 2023, initially as a Customer Service and Sales Agent for the Dyson project and later as a Performance Coach, supporting the training of new agents and collaborating with HR on recruitment. Genni's earlier experience includes roles as a Customer Sales Agent at Emirates and a Team Supervisor at Vapiano UK. Genni holds a Laurea triennale in Lingue, culture e letterature europee from Università degli Studi di Napoli Federico II and completed Liceo linguistico at Isis Antonio Serra.