Jessica Cotta currently serves as the Global Operational Risk Lead at SumUp, where a diverse range of roles has been held since December 2014, including Operational Risk Officer, Compliance Analyst, Onboarding Specialist, and Customer Experience Intern. Previous experience includes working as a Global Mobility Associate at Inneo Torres and as an Immigration Consultant at EMDOC SERVIÇOS ESPECIALIZADOS, focusing on immigration consulting services and client relations. Educational qualifications include a Certified Practitioner of Operational Risk Management from Chase Cooper, a Professional Postgraduate Diploma in Fraud and Compliance Risk Management from FIA - Fundação Instituto de Administração, and a Bachelor's degree in International Affairs from FASM - Faculdade Santa Marcelina, complemented by an Advanced Certificate in International Negotiations from USP - Universidade de São Paulo.
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