Jovanche Manasijev

Jovanche Manasijev currently serves as a Customer Support Security - Team Leader at SumUp since August 2023. Prior to this role, Jovanche held the position of Customer Experience Team Leader at Crypto.com from November 2021 to July 2023. Between December 2017 and November 2021, Jovanche worked as a Team Manager at Sutherland, and earlier, from June 2014 to November 2017, as a Team Leader at Sixty K Ltd (60K) where responsibilities included leadership and coaching. Jovanche has also held technical roles, including Senior Technical Instructor and Process Supervisor, focusing on process development and performance oversight, as well as Level 2 Technical Support, emphasizing customer service and troubleshooting. Jovanche earned a Bachelor's Degree in International Economics and Relations from the University of National and World Economy (2012-2016) and completed high school in Electrical, Computer Technics, and Automation at SOU "Goso Vikentiev" - Kocani (2008-2012).