Luca Nesticò is a Business Operations Analyst at SumUp, where responsibilities include operational oversight, process optimization, strategic planning, data analysis, and project management within the merchant care team since January 2024. Prior experience as a Junior Business Analyst at AlfaDocs.com involved acting as Project Manager for the launch and scaling of an online booking module, leading a cross-functional team and designing over ten operational workflows that resulted in a 30% reduction in booking time and a 20% increase in online sales. Luca holds a Master's degree in Economics and Management from Università degli studi Roma TRE, along with conducting thesis research in Statistics at Kaplan International College London, and a Bachelor's degree in Business studies from Sapienza Università di Roma.
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