Luis Dreisbach is a Machine Learning Engineer at SumUp since November 2023, focused on developing advanced chatbots for customer support using Large Language Models. Prior to this role, Luis served as a Senior Associate in Data Science and Machine Learning at idalab from September 2019 to November 2023, where the emphasis was on assisting clients in AI and analytics within life sciences. Earlier experience includes positions as an Associate and Junior Data Scientist at idalab, along with a role as a Student Tutor in Mathematics at Technische Universität Berlin from April 2018 to September 2019. Luis holds both a Master of Science and a Bachelor of Science in Mathematics from Technische Universität Berlin, earned in 2020 and 2017, respectively.