Matteo De Luca is a Senior Customer Success Manager at SumUp in the POS Tribe since March 2021, responsible for onboarding over 300 new customers monthly and leading key account management and retention projects in the Italian market. Previously, Matteo held a Junior Customer Success Manager position at both SumUp and Tiller, contributing to the onboarding and management of over 600 customers. Career experience includes roles as a Customer Success Manager assistant at Tiller, where Matteo managed client onboarding and beta testing, as well as positions in event management and marketing, showcasing a strong background in customer relations and project management. Matteo holds a degree in Administration and Business Management from Università degli Studi di Milano.
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