Raiane Messias

Raiane Messias is a seasoned professional in logistics and customer support, currently serving as a Logistics Project Analyst at SumUp since July 2019. With a progressive career at SumUp, Raiane has held various positions including Logistics Assistant III and Support Agent roles, specializing in customer service via multiple channels and logistics analysis. Key responsibilities involve managing client requests related to equipment logistics, collaborating with strategic departments to resolve complex issues, and enhancing internal workflows. Prior experience includes sales consulting at Central de Defesa de Multas and internships in communication at municipal governments. Raiane holds a Bachelor's degree in Social Communication - Journalism, an MBA in Project Management, and is pursuing a postgraduate degree in Organizational Culture Management.