Stephanie B.

Stephanie B. is currently an Analista de Negócios at Vivo (Telefônica Brasil) since September 2024, and has been serving as an Analista de Customer Experience at SumUp since August 2019, focusing on customer service and strategic management for market understanding and client retention. Previous roles include administrative positions at the Secretaria da Fazenda e Planejamento do Estado de São Paulo and the Associação Cultura Franciscana - ACF, where responsibilities encompassed dietary actions and inventory control. Stephanie's earlier experience includes work in the restaurant sector, specifically at D.O.M Restaurantes and as a Head Sommelier at Senac Brasil, showcasing a strong background in food and beverage management. Educational qualifications include various courses from Centro Universitário FMU | FIAM-FAAM and Noble Work Foundation, covering areas such as graphic interpretation, digital environment, time management, and advanced Excel skills.