Sylvain Bilhant is a seasoned professional with extensive experience in technical support and business process management within the financial technology sector. Currently serving as Business Process Owner for the POS Tribe at SumUp since March 2021, Sylvain oversees tools management and development teams while handling presales, sales, logistics, and support processes alongside data analysis. Previous roles at SumUp include Service Engineer L2 and Senior Technical Support Specialist, demonstrating proficiency in technical troubleshooting and training. Prior experience encompasses positions at Epson Europe B.V. as a Technical Support Specialist, a Methods Engineer at Laïta, and engineering internships focused on mechanical design and automation. Sylvain holds an engineering degree from ENIB and a high school diploma from Vauban High School.
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