Teodora Mineva

Teodora Mineva has extensive experience in customer support and management, currently serving as Site Lead for Customer Support at SumUp since December 2017, where responsibilities include managing a diverse team of 15 experts across 13 markets and collaborating with product teams for market launches and migrations. Prior roles at SumUp include Senior Team Lead and Senior Customer Support Expert, focusing on mentoring, training, and improving team efficiency. Earlier experience includes a Sales Specialist position at MARISAN, an intern role as Project Manager for EU funds at Daya Rising Ltd., and a Sales Promoter role at A-Team Group. Teodora holds a Master’s degree in Management and a Bachelor’s degree in Business Administration from the University of Economics - Varna.