Thatiane Camargo serves as a Contact Center Administrator at SumUp since April 2019, specializing in IVR development with a focus on client retention and self-service solutions. Prior roles at SumUp include Junior Software Engineer, where responsibilities included managing the VTEX platform and enhancing user experience, and Support Agent II, providing quality customer support. Earlier experience includes customer service at Atento, where Thatiane was part of the first specialized team for card readers, and various roles in sales and support in different companies. Thatiane holds a degree in Full Stack Java Development from Generation Brasil and is pursuing a degree in Systems Analysis and Development at Universidade Presbiteriana Mackenzie.
This person is not in any teams
This person is not in any offices