Tina Dewart

Tina Dewart is a Customer Success Manager at SumUp since January 2023, where responsibilities include onboarding new merchants, managing customer relationships, negotiating transaction fees, and collaborating across teams to enhance customer satisfaction and business growth. Previously, Tina held roles such as Senior Technical Customer Care Agent and Technical Customer Care Agent, contributing to the hiring and training of junior staff and resolving customer issues in various positions. Tina's extensive background in customer service spans several companies in the optical industry, including roles as an optician and keyholder. Tina possesses educational qualifications in Spanish from BCN Sunlight language school and an optician apprenticeship from Berufschule Rathenow.