Victor Baldino is an experienced CRM Manager at SumUp since April 2021, where roles have included CRM Manager II, CRM Manager, and CRM Analyst. Prior to SumUp, Victor worked at Uber from September 2018 to March 2021 as a CRM and Data Analyst for Uber Eats, co-leading automation processes to enhance customer interaction and significantly improving communication campaign metrics. Additionally, Victor served as a Strategic Business Analyst and Onboarding Expert at Uber Eats, contributing to the development of a team focused on optimizing restaurant experiences on the platform and participating in city launches across Brazil. Earlier in the career, Victor was the Sustainable Development Coordinator at Engajamundo, representing Brazilian youth at international climate conferences, including COP20 and COY10. Victor holds a Bachelor's degree in International Relations and Affairs from Pontifícia Universidade Católica de São Paulo (2015-2018).
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