Cuong Nghiem has extensive experience in the hospitality industry, holding key roles in housekeeping management since 2005. Notable positions include Executive Housekeeper at Vinpearl and Sun Group, where Cuong achieved the "Excellent HOD of the Year 2020" and led the housekeeping team to complete 100% of operational goals. As Housekeeping Manager at FLC Group, Cuong was recognized as a "Service Ambassador" and managed a large property with multiple facilities. Previous experience includes roles at Tập đoàn Rạng Đông and Heritage Ha Long Hotel, overseeing various housekeeping operations. Additionally, Cuong contributed to projects involving pre-opening phases for resorts, demonstrating expertise in operational management, staff training, and adherence to brand standards.
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