Duane Smith is an accomplished professional with extensive experience in business analysis and project management within the financial services sector, notably with Suncorp Group since 2008. Currently serving as the Manager of Delivery Enablement, Duane has held several key roles, including Manager of Business Analysis and Business Analysis Operations Leader, while contributing to the Customer Workbench Program. Prior positions at Suncorp included Business Design Lead for the IGNITE program, where significant projects involved enhancements in deposit products and banking systems. Duane’s achievements throughout the career include the successful introduction of innovative banking solutions such as chip-enabled cards and the Verified by Visa service. Previous experience includes roles at the National Bank of New Zealand and Contact Energy Ltd., enhancing operational efficiencies and managing portfolios. Duane holds a Diploma in Internet Technology and Networking from the National College of Design and Technology.
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