Liam Phelps is an experienced delivery and service management professional with a strong background in engineering and process improvement. Currently serving as a Delivery Lead at Suncorp Group since August 2025, Liam previously held positions including Senior Engineering Manager at Octopus Deploy and Director of Delivery at Maropost. With a career spanning over a decade at Optus, roles ranged from Continuous Improvement Manager to leading multiple teams within service delivery. Liam's expertise lies in Agile methodologies, organizational transformation, and enhancing customer experiences. Liam holds a Bachelor’s degree in Information Technology and Microelectronics from Griffith University.
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