Mischa Damon is an accomplished professional with expertise in customer strategy, digital transformation, and service design. Currently serving as the Customer Strategy & Transformation Lead at Suncorp Group since April 2025, Mischa also holds a board member position at a privately held international manufacturing business, contributing skills in lean management and manufacturing. Prior experience includes leading human-centered design initiatives at the University of Technology Sydney and serving as Service Design Lead at WAVE, focusing on product and service design. Additionally, Mischa has been a board member of a not-for-profit charity supporting veterans and first responders. Education includes a Bachelor of Social Science and Policy in Psychology from UNSW and a Master of Policy and Applied Social Research in Sociology and Anthropology from Macquarie University.
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