Wayne Shen is an experienced Business Process Analyst currently working at Suncorp Group since June 2021, where responsibilities include delivering automation solutions and mentoring new analysts. Prior experience includes a role at Blackbook.ai, contributing to the development and management of automated systems for various clients, as well as serving as a Support Coordinator and Consulting Manager. Wayne Shen has also interned at Regional Express and worked as a Retail Sales Consultant at Optus, along with private tutoring in mathematics for high school students. Educational accomplishments include a Bachelor's Degree in Engineering and Commerce from The University of Queensland, as well as coursework in Science at the same institution and a high school diploma from Brisbane Grammar School.
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