Emilë Perumal

Emilë Perumal currently serves as a Service Delivery Executive at Suncorp New Zealand, where responsibilities include governance and performance management of Technology Operations teams and the Genesys telephony platform. Emilë has accumulated extensive experience in IT operations and customer experience roles across various organizations, including Lexel Systems Limited, 2degrees NZ Ltd, Chorus NZ Limited, and Nokia Care, among others. Previous positions include Portfolio Manager and Delivery Manager at Suncorp, as well as management roles focusing on customer experience and technical support. Emilë holds a degree from the University of Auckland and has a strong background in service management, operational planning, and customer relations.