Kathryn B. is an accomplished marketing professional with extensive experience in customer experience and strategic marketing roles across various organizations. Currently serving as the Product Owner for the Voice of Customer program at Suncorp New Zealand, Kathryn focuses on generating actionable insights to enhance customer experiences. Previous roles include Customer Experience Lead and Marketing SME at AA Insurance NZ, and Senior Marketing Manager at AA Life & Health, where Kathryn spearheaded significant projects aimed at improving customer outcomes. With a strong foundation in marketing strategy, brand management, and digital communication, Kathryn has led high-performing teams in renowned companies including GE Capital and ASB Bank. Kathryn holds several diplomas in marketing and a BA Hons in Psychology and Organisational Behaviour from Lancaster University.
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