Cassandra Spalding is a Customer Experience and Strategy professional with over 15 years of expertise in strategy, product and project management, and customer success. Currently, they serve as the Product & Project Solutions Manager at SUNMI, driving the strategic direction and execution of connected commerce across North America. Previously, Cassandra held leadership roles in product management and partner success at PAX Technology and Elavon, where they focused on enhancing partner engagement and managing go-to-market strategies. Cassandra also contributed to community engagement initiatives as the Communications & Project Manager at Jacksonville University and has a strong background in customer service and technical support management. They earned their degree from Strayer University.
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