Charesse Collins is a seasoned professional with extensive experience in customer experience and operations, currently serving as a Staff CX Effectiveness Specialist and Operations Manager at Sunrun since June 2018. In this role, Charesse identifies opportunities throughout the customer journey and collaborates with cross-functional teams to enhance customer experiences. Additionally, Charesse is the Founder and CEO of SheCreates HTX, which fosters a networking community for women entrepreneurs. Previous positions include Corporate Access Coordinator at Seaport Global Securities LLC, where Charesse connected institutional investors with company management, and various marketing roles at alliantgroup and NCI Group, Inc. Charesse holds a Bachelor of Science degree in International Marketing from the University of Arkansas, obtained in 2010.
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