Lauren Rodwell is a seasoned professional in credit and collections, customer service, and loan processing with extensive experience spanning over 15 years. Currently serving as a Senior Credit and Collections Specialist at Sunrun since June 2023, Lauren's previous roles include positions at Home Point Financial as a Customer Service Specialist and at Ocwen Financial Corporation as an Escalation Relationship Manager/Specialist. Notable accomplishments include being named Employee of the Year and receiving various awards for excellence in customer service at CLA Estate Services. Lauren's educational background includes studies at Dallas County Community College, achieving a 4.0 GPA. Throughout the career, Lauren has demonstrated expertise in maintaining customer relationships, resolving escalations, and managing office operations effectively.
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