Luis Aguilar is a seasoned professional with a diverse background in customer engagement and operations, currently serving as the Customer Engagement Operations Lead at Sunrun since July 2019. In this role, Luis successfully manages daily center operations, specializing in onboarding and transitioning new hires to enhance organizational efficiency. Previous roles at Sunrun include Escalations Case Manager and Solar Care Specialist, where exceptional customer service and account management skills were demonstrated. As an entrepreneur and small business owner of The Modern Genesis Limited, Luis has developed business acumen while leading a team in a previous position as Assistant General Manager at Jamba. Early career experiences include sales and customer service roles at Waterway Gas & Wash and Earls Kitchen + Bar. Luis holds a Business Communication degree from Johnson & Wales University and has studied at Metropolitan State University of Denver.
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