Amber Dent

Amber Dent is an experienced operational and customer experience leader currently serving as the Director of Customer Experience at Sunwing since 2025. Previously, Amber managed guest experience at WestJet Vacations from 2021 to 2025, overseeing programs and metrics to balance guest satisfaction with business needs. With a background that includes roles such as Guest Service Manager and Vacation Specialist, Amber demonstrated strong problem-solving skills and the ability to thrive in high-pressure situations. They hold a Bachelor's degree in Sociology from the University of Saskatchewan, completed in 2007.