Kevin Brolly

Head of Customer Success at Supabase

Kevin Brolly has a diverse work experience spanning multiple roles and industries. Kevin started their career at Root Creative as a Web Developer, where they primarily focused on back-end web development and created websites using various technologies. During their time there, they also developed two iPhone applications and won the NHS eHealth award for one of them.

After that, Brolly joined Twig, a startup in the education sector, as a Senior Web Developer. Kevin was responsible for leading the development of the company's two web applications using Python/Django and JS/Backbone.

In 2013, Brolly ventured out on their own and founded Braw Software, a boutique Software Consultancy. As the Founder and Director, they managed all aspects of the business, including engineering, support, project management, billing, client management, and sales and marketing. Braw Software primarily worked with the Scottish Government, NHS, national charities, and local businesses, focusing on telehealth solutions.

Brolly then joined Heroku as a Senior Manager, where they managed and supported multiple support and engineering teams. Kevin'sresponsibilities included managing a team of software engineers in the EMEA region, as well as building and maintaining support tooling and a help product. Heroku provided support for billions of customer requests each day.

Next, Brolly joined Aiven as the Director of Support Engineering. In this role, they were responsible for managing the Support Engineering and Customer Centric Engineering teams globally. Kevin'steam provided expert advice and support to customers, including 24/7 on-call incident management and issue resolution. Kevin also acted as the voice of the customer internally, providing guidance on customer pain points and feature improvements.

Currently, Brolly holds the position of Head of Customer Success at Supabase. Further details about this role are not provided in the structured information.

Kevin Brolly attended Glasgow Caledonian University from 2005 to 2009, where they pursued a Bachelor of Science degree with first-class honors in Multimedia Technology.


Previous companies

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  • Head of Customer Success

    January, 2023 - present

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