Khadijah Carlton is currently the Senior Manager of Agent Enablement & Vendor Management at Super.com, having previously served as the Sr. Manager of Partner Solutions & Performance at Etsy and the Senior Vendor/Escalations Manager at Lyft. With over a decade of experience in customer service, Khadijah has demonstrated a focus on leadership, training, and quality assurance across various organizations. They have a strong track record of developing and implementing performance objectives, overseeing teams, and ensuring exceptional service delivery. Khadijah's expertise includes creating standard operating procedures and optimizing partner relationships in fast-paced environments.
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