Michaelanthony Cole is an experienced customer service leader with a decade of combined expertise in the service, hospitality, and call center sectors. They served as the Customer Service Manager at SUPER73, Inc. from 2020 to 2023, following roles such as Front Desk Clerk and Night Auditor at Casablanca Inn on the Beach and Event Assistant/Retail Associate at The Crow's Nest Restaurant and Event Center. Michaelanthony managed logistical needs as the UCSC Concert Choir Manager from 2012 to 2014 while earning a degree in Business Management Economics from the University of California, Santa Cruz, where they graduated in 2017. They are committed to elevating customer experience through inspiring teamwork and exceptional service delivery.
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