Heather Nielsen

Heather Nielsen is a self-motivated professional with experience in project management and quality assurance. Currently serving as a Quality Assurance Lead specializing in English Language Linguistics at SuperAnnotate, Heather has previously held positions such as Management Trainee and Assistant Manager at Enterprise, where they improved customer satisfaction and operational efficiency. They also worked as an Operations Assistant at Pacific Symphony and gained valuable experience as a Residence Hall Director at Muhlenberg College, overseeing multiple residential buildings. Heather holds a Bachelor of Arts in Theatre and Music from Muhlenberg College, graduating Cum Laude.