Craig Desomer

Craig Desomer has a diverse work experience in the IT field. Craig is currently working as an IT Support Engineer at Supercell since August 2022. Prior to this, they worked at Zynga as a Manager IT Support EMEA from March 2020 to August 2022. Craig also held the role of Senior IT Support Technician at Zynga from July 2019 to March 2020, where they provided IT desktop support and managed remote support for the EMEA region.

Before joining Zynga, Craig worked at the European Chemicals Agency as an IT Helpdesk Officer from February 2018 to September 2018. In this role, they supported over 600 users and 1000 hardware devices, providing first and second line IT support and managing a helpdesk queue.

Craig also has experience at the European Chemicals Agency as an IT Helpdesk employee from February 2019 to July 2019. During this time, they worked on a project to configure and deliver 600 iPhone devices, utilizing MDM for configuration and creating documentation and FAQ.

Earlier in their career, Craig worked as a Senior IT Support Technician at The Deanes School from April 2007 to October 2017. Craig provided first and second line desktop and software support for a Windows Server 2008 R2 virtualized network and managed over 1000 student and 100 staff accounts.

Overall, Craig Desomer has demonstrated their expertise and versatility in providing IT support, managing projects, and supporting users in various organizations.

Craig Desomer attended Seevic College from 2004 to 2007, where they obtained a BTEC National Diploma in ICT. Craig also pursued a GNVQ in Information Technology at Seevic College, although the specific dates of this education are not provided.