Natasha Mathias

Natasha Mathias is an accomplished Executive Operations Manager at SuperConcepts since January 2018, specializing in leadership and operational management for Customer Service, New Business, and Business Support Teams in SMSF Administration across Australia and India. Natasha focuses on enhancing client experience, risk management, productivity, and operational efficiency while emphasizing employee coaching and development. Prior to SuperConcepts, Natasha held various senior management roles at JPMorgan Chase & Co. from March 2004 to July 2017, including Senior Operations Manager and Human Resource Business Partner, demonstrating extensive experience in customer service and operational leadership. Natasha's career began in the late 1990s in occupational therapy and has since evolved through roles at Wipro BPO and WNS Global Services, contributing to a robust background in team leadership and process management. Natasha earned a Bachelor of Science in Occupational Therapy from Topiwala National Medical College.