SuperConcepts
Natasha Mathias is an accomplished Executive Operations Manager at SuperConcepts since January 2018, specializing in leadership and operational management for Customer Service, New Business, and Business Support Teams in SMSF Administration across Australia and India. Natasha focuses on enhancing client experience, risk management, productivity, and operational efficiency while emphasizing employee coaching and development. Prior to SuperConcepts, Natasha held various senior management roles at JPMorgan Chase & Co. from March 2004 to July 2017, including Senior Operations Manager and Human Resource Business Partner, demonstrating extensive experience in customer service and operational leadership. Natasha's career began in the late 1990s in occupational therapy and has since evolved through roles at Wipro BPO and WNS Global Services, contributing to a robust background in team leadership and process management. Natasha earned a Bachelor of Science in Occupational Therapy from Topiwala National Medical College.
SuperConcepts
As one of the largest players in the SMSF administration market, SuperConcepts is an industry leader with over 30 years of experience providing award-winning SMSF and investment administration and technology solutions to thousands of trustees, investors and professionals. Our purpose: Simplifying SMSF, so more Australians can control their super. SMSF Administration Solutions Pty Ltd ABN 76 097 695 988, AFSL 291195, part of SuperConcepts Group.