Daiane Dias is a seasoned professional with over a decade of experience in scaling processes and leading diverse teams. They have a strong background in customer success, having served as the Head of Customer Success at SuperFrete and Concilie Online, where they implemented scalable processes and ensured a customer-centric culture. Daiane also held roles at Deloitte Brasil as a Business Analyst and at Peixe Urbano as a Product Analyst. Educated in International Relations at Pontifícia Universidade Católica do Rio de Janeiro, they possess certifications in coaching and behavioral profiles, underscoring their commitment to strategic leadership and organizational growth.
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