Jade Mosime is a seasoned professional in the customer service and technology sectors, currently serving as a Senior Product Specialist at Super Group (SGHC) since February 2021, with expertise in Genesys Cloud Engineering and various roles related to Genesys solutions. Prior to this position, Jade accumulated extensive experience at DigiOutsource from July 2008 to February 2021, advancing from Team Lead Manager to roles such as Service Coach and Responsible Gambling Auditor. Jade's earlier career includes positions at RCS Group SA and Nedcor as a Team Leader, managing teams and enhancing customer engagement. Jade holds a degree in Marketing from the Cape Peninsula University of Technology, completed between 2010 and 2013.
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