Jordan Parker is a seasoned professional with diverse experience in customer service and operations management across various industries. Notable roles include Senior Billing Specialist at Energy Locals, where responsibilities encompassed billing operations and process improvement, and Market Operations Coordinator at SmartestEnergy Australia, focusing on enhancing customer experiences in retail and commercial sectors. Prior positions include Lead Case Manager and Complex Case Manager at nbn™ Australia, overseeing complaint handling and customer service functions, as well as roles at Telstra and Interislander, where skills in complaints resolution and customer engagement were honed. Currently, Jordan Parker serves as Team Leader at Superloop, further demonstrating leadership capabilities in a dynamic environment.
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